My legs feel fine. My neck feels like it's done twelve rounds in a boxing ring. That's basically my life lately here on the Gold Coast — running on the beach, swimming, tennis, gym sessions, long walks — and then hours hunched over a laptop editing the footage from all of it. The training isn't what's hurting me. The screen time is. A while back I reviewed the MYTREX MEDI NECK on the channel and it genuinely impressed me — EMS, traction and heat all in one — and ever since I've had people asking whether I'm still using it and whether there's a newer version coming. There is. This is the MYTREX Reset Neck.

It's a cordless 3-in-1 dynamic traction device — EMS, stretching and heat — but in a completely different form factor, with some clever tech aimed straight at tech neck, tension headaches and the screen-related eye strain a lot of us get. Today I'm unboxing it, walking through the traction modes, the heat and the EMS settings, then actually lying down and using it on camera. After that: how it's slotted into my daily recovery routine after gym and beach runs, how it compares to the MEDI NECK, who I think it's genuinely for, and the honest catches.

▶Watch the Full Review

01What Is the MYTREX Reset Neck?

The Reset Neck is a cordless 3-in-1 neck device — dynamic traction, EMS and heat in one curved cradle you lie back into. It isn't a massage pillow and it isn't a heat pack, and the thing that separates it from both is the shoulder lock airbags. They inflate and anchor your shoulders down first, and only then does the device pull and stretch your cervical spine.

That order matters. It means it isn't just shoving your head upward — it's creating proper decompression along the whole length of the neck, because the other end is being held still. Everything about it is pointed at tech neck, tension headaches, and that stiffness at the base of the skull that comes from staring at a monitor all day. And unlike the MEDI NECK, this one isn't tethered to a wall: you charge it, then you use it wherever you want.

02Unboxing & What You Get

The box on its own is a statement — big, clean, genuinely beautiful. Out of it, the Reset Neck looks and feels very next-gen: a sleek curved cradle, the built-in shoulder lock airbags, metal EMS pads exactly where your neck rests, and a proper handheld remote with an LCD screen. It feels more like something out of a physio clinic or a high-end wellness spa than a random gadget off the internet. The build quality really is solid.

In the box: the main unit, the remote, a charging cable and the manual. And it's not heavy — the main unit is around 1.5kg, light enough to hold in one hand, so it moves easily from the bedroom floor to the lounge, or into the car if you travel between Brisbane and the Gold Coast like I do. It'll fit in a duffel bag without a fight.

03Setup in About Sixty Seconds

Setup is as simple as it sounds. Lie down on a firm, stable surface — a mat on the floor or a firm bed, not a soft couch — and position the cradle so the heating pad and the EMS pads make direct contact with your skin, sitting right at the base of your skull.

One tip that genuinely matters, and it's the same as the MEDI NECK: EMS works best on clean, slightly damp skin. I run a bit of water over a cloth and dab the back of my neck before every session. Skip it and the pulses feel weaker and patchier and you'll wonder what the fuss is about. Then pick up the remote, hit power, and you're away.

04The First Session: Just Hit Auto

For the first go I did what most people will do — pressed Auto and let it run. Straight away I could feel the EMS coming through my neck, little pulses, and honestly it feels lovely. Then the heat started sinking in. Then the traction kicked in and lifted my neck — a subtle, controlled lift, nothing violent — and you feel the whole neck stretch right out. My reaction on camera was "oh god, that feels good," and I'm not taking it back.

That's the appeal of Auto: one press runs traction, EMS and heat together for a full 10-minute session, then shuts off by itself. You don't micromanage anything and you don't watch a clock. Lie back, close your eyes, let it work.

05The Three Traction Modes

Once you move past Auto, this is where the device earns its money. There are three traction modes and they feel properly different from each other — this isn't three speeds of the same thing.

Deep Lift

A long, sustained lift. It anchors your shoulders and gently pulls the neck upward, giving you that full-length stretch from the upper spine right up to the base of the skull. This is the one I reach for after a big gym day.

Relax

More of a lift-and-drop motion — it raises and releases your neck in cycles. It feels closest to someone doing repeated traction holds on you in a treatment room, and it's my default setting.

Revitalize

The last one blends the other two into a more dynamic, active traction pattern. It's the one to use when you want to come out of the session looser and more awake, rather than sleepy and relaxed. Late afternoon, before I head down to the beach, this is what I'm on.

06Heat: Straight Into the Suboccipitals

Three heat levels — low, medium and high — running roughly in the 99–109°F range (about 37–43°C). Even on the lowest setting you feel the gentle warmth sliding into the tight muscles at the base of the skull, the suboccipital area. That's the exact spot that seizes up when you've been staring at screens all day.

The heat here is noticeably stronger and more targeted than a basic heat pack, and the reason is simple — it's built into the cradle where your neck actually rests, so it's touching the muscles you're trying to get at rather than warming everything around them.

07EMS: Three Modes, Twenty Levels

Then there's the EMS — electrical muscle stimulation — running through those metal pads. You get three modes. The first feels like tapping. The second is more of a kneading sensation. The third is a bit more pinching and pulsing, and it goes after the deep knots.

On top of that you've got 20 intensity levels. At one or two it's a light tickle. Push it up and it becomes a deep, rhythmic pull through the muscle — the closest thing I can describe it to is an old phone on vibrate going off against your neck, which sounds odd but feels great. On a normal day I sit mid-range. If I've smashed shoulders at the gym or done a big serving session on the tennis court, I'll bump it higher.

Honest heads-up: EMS feels strange the first time. Electrical pulses through your neck is a new sensation and your instinct is to flinch at it. It's perfectly normal, you get used to it within a session or two, and then you start looking forward to it. Just start low.

08How I Actually Use It Every Day

Most days I come back from a run along the beach or a gym session here on the Gold Coast and my body feels great but my neck is tight — especially if I've already spent half the day editing. I lie down on the mat, set the Reset Neck behind me, damp the back of my neck, and lie back slowly so the pads sit right at the base of my skull.

Power on, heat first. Within a minute or two you feel that warmth sinking into the muscles under the back of the head. Then I start traction on Relax — the shoulder airbags gently lock you in, and the device begins that slow, controlled lift, holds it, releases. Nothing jerky about it. While that's happening I bring the EMS up to a comfortable level and let it pulse through. It feels like someone pressing their fingers into the tight spots and letting go, over and over.

On the heavy days — big gym session, tennis, a couple of hours straight at the desk — I'll switch to Deep Lift or Revitalize, run it in the late afternoon, then head down to the beach for a walk with my neck feeling open and mobile instead of stiff and jammed. I've used it on the lounge room mat, on a firm bed, and in front of the balcony window looking out over Surfers Paradise. Being cordless is the only reason that last one is possible.

09Reset Neck vs the MYTREX MEDI NECK

People are going to ask this, so let's be straight about it: they're different tools, not a straight upgrade path. Both do EMS, traction and heat. What separates them is how they expect you to live.

The MEDI NECK is still fantastic if what you want is a plugged-in, clinic-style session in one spot — I said so at the time and I stand by it. But the Reset Neck is the one I've been reaching for daily, and it's purely because it fits around filming and running around instead of asking me to schedule myself around it.

⚙Full Specs

One click of Auto runs traction, EMS and heat together for the full ten minutes and then switches itself off — no app, no phone, no clock-watching. Everything else runs off the remote's LCD, which is refreshingly boring in the best possible way.

$Where to Buy + Giveaway

Any purchase through these links supports the channel at no extra cost to you, and it's what lets me keep doing honest, real-world reviews out here on the Gold Coast actually using this stuff. For more, subscribe to MrYouWho on YouTube — who tests it for you? MrYouWho.

?Frequently Asked Questions

Affiliate Disclosure: This article contains affiliate links. As an Amazon Associate and MYTREX affiliate we may earn a commission from qualifying purchases at no additional cost to you. All opinions are based on hands-on real-world testing. The MYTREX Reset Neck is a home recovery device, not a medical device, and nothing in this article is medical advice.